Service Reviews For Sport Clips Haircuts of Castle Rock

1 rating

Used debit card on 10/21 and was offered various tip amounts starting at 30%. Why no 20%? Hand entered $5 and asked for email receipt which never arrived. Looked on bank records and see $8.00 was added to $20 haircut. How can this happen? 40% tip for 10 minute haircut is ridiculous.

Reply from Sport Clips Haircuts of Castle Rock:
Neil, Sean, First I want to apologize that we did not get back to you sooner. Somehow we missed your comments and we are truly sorry about that as we value our customer feedback to the highest. Regarding you comment I am sorry to hear your experince was not up to the SportClips standards. We are continuing to update our technology and now there are more options avaialble when deciding a stylists tip. I do apologize for the inconvience and hope to see you back in the store soon. SportClips Team Leaders

Rated 1.0 out of 5.0 based on 1 Client reviews

1
Neil T. | October 29, 2017 Service

"Used debit card on 10/21 and was offered various tip amounts starting at 30%. Why no 20%? Hand ent"